Looking for a new challenge? Inspec, Inc. is looking for a friendly, professional Inside Sales Representative who will bring fresh ideas and creativity to our team. Candidates must to be committed to quality customer service and attention to detail.

They will be responsible for interaction with active and prospective customers via phone and email as well as supporting sales field staff. They will create and process quotations and document all interactions in the company database, all while working as part of a team to reach departmental goals.

What You'll Be Doing:

• Manage account relationships by providing strategic service and support to customers
• Respond to customer inquiries
• Provide information about Inspec’s services and products offered
• Liaison between customers and all service departments
• Generate and follow up on quotes
• Maintain communication and documentation
• Record all interaction in CRM
• Complete required reports and documentation in a timely manner

What We Are Looking For:

• 1-3 years’ experience as a customer service representative, administrative assistant or similar with proven inside sales/customer service experience
• (1) one-year Metrology / machine tool / industrial sales experience or (2) two-year Associate's Degree in Business
• Familiar with ISO processes and procedures
• Working knowledge of Microsoft office programs
• Outstanding organizational skills and attention to detail
• Excellent verbal and written communication skills
• Task oriented with the ability to prioritize and handle many tasks efficiently
• Strong problem-solving skills
• Flexibility to work extra hours, come in early, and/or stay late occasionally
• Team player

Additional Qualifications - Nice To Have But Not Required:

• Four-year business degree
• Three or more years Metrology sales experience
• Internal ISO Auditor Certification

What's In It For You:

• Competitive Pay Based on Skills and Qualifications
• Opportunities for Overtime
• Insurance: Medical, Dental, Disability, Life
• Optional Supplemental Insurance
• 401K Plan Including Employer Match and Profit Sharing
• Paid Vacation, Holidays and Personal days
• Positive Work Environment
• Continuing Education Opportunities
• Job Advancement Opportunities

What You'll be Doing:

• Build and maintain customer relationships while growing your territory
• Have knowledge of products and services offered to provide advisory services to customers
• Liaison between customers and all service departments
• Generate and follow up on quotes
• Maintain communication and documentation
• Enter activities into CRM
• Meet and exceed activity metrics and sales objectives
• Possible travel to customer locations

What We're Looking For:

• Three years sales experience with proven results
• One-year (minimum) Metrology / Machine Tool / Industrial Sales Experience
• (2) two-year Associate's Degree in Business or similar
• ISO experience and understanding of processes and procedures
• Some experience in cold calling over the telephone
• Valid driver’s license, willing to travel locally
• Working knowledge of Microsoft office programs
• Outstanding organizational skills and attention to detail
• Excellent verbal and written communication skills
• Task oriented with the ability to handle many tasks efficiently

Additional Qualifications Preferred but Not Required:

• Three years’ experience with CMM, Optical, precision gauge measuring, electronics or similar
• Three years’ experience in cold calling over the telephone / new business finding
• Four-year business degree
• Internal ISO Auditor Certification

What's In It For You:

• Competitive Pay Based on Skills and Qualifications
• Opportunities for Overtime
• Insurance: Medical, Dental, Disability, Life
• Optional Supplemental Insurance
• 401K Plan Including Employer Match and Profit Sharing
• Paid Vacation, Holiday and Personal days
• Positive Work Environment
• Continuing Education Opportunities
• Job Advancement Opportunities